PRODUCT RETURN POLICY
Sellers are required to accept returns within 30 days of the product being delivered to the Customer or Shipped Date to be precise.
The most usual reasons for product returns after they are delivered are as follows:
Customers are required to return the products in their original condition along with original packing, accessories, invoices and warranty cards.
Appliances | Customer Return Window and Conditions | Seller Policy |
Large Appliances (refrigerators, freezers, washing machines, dryers, heaters, air conditioners, generators, power suppliers, kitchen large equipment) | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Small Appliances (Home & Kitchen appliances) | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Computing & Gaming | Customer Return Window and Conditions | Seller Policy |
Laptops, Components, Storage, Processors, Printers, Scanners, Consoles & Video Games | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). For products with a brand warranty, we may direct you directly to the warranty center for software related issues. | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Peripherals & Accessories | 7 Days, Replacement / refund (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Certified Refurbished laptops | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Software | Non-returnable. For software-related technical issues or installation issues in items belonging to the Software category, please contact the brand directly. | Non-returnable. Only failed deliveries are returned to sellers. |
Digital Goods | Customer Return Window and Conditions | Seller Policy |
All Digital Goods | Non-returnable and refundable (prepayment only) | Non-returnable. |
TVs, Audio & Cameras | Customer Return Window and Conditions | Seller Policy |
Televisions, Speakers, Cameras, Lenses, Musical Instruments | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). For products with a brand warranty, we may direct you directly to the warranty center for software related issues. | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Accessories | 7 Days, Replacement / refund (not eligible for return if the item is “No longer needed”) | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Movies, Music | Non-returnable | Non-returnable. Only failed deliveries are returned to sellers. |
Phones & Tablets | Customer Return Window and Conditions | Seller Policy |
Phones & Tablets | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”) | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible. |
Phones & Tablet Accessories | 7 Days, Replacement / refund (not eligible for return if the item is “No longer needed”) | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Sports, Fitness & Travel | Customer Return Window and Conditions | Seller Policy |
Clothing , Apparel & Shoes | 7 days return and refund; No questions asked! | The Seller must always take back the product within 30 days from shipped date |
Sports, Fitness and Outdoors | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Travel & Luggage | 7 days return and refund; No questions asked! | The Seller must always take back the product within 30 days from shipped date. |
Home & Living | Customer Return Window and Conditions | Seller Policy |
Home Décor, Bedding, Bath, Home Improvements, Lawn & Garden, Household Supplies & Lighting | 7 days return and refund; No questions asked! Custom made items labeled as non-returnable on their product detail pages can’t be returned. | The Seller must always take back the product within 30 days from shipped date (subject to exceptions below). |
Furniture, Home Storage Supplies, Kitchen & Dining | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”) | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Baby, Toys & Kids | Customer Return Window and Conditions | Seller Policy |
Clothing, Apparel & Shoes | 7 days return and refund; No questions asked! | The Seller must always take back the product within 30 days from shipped date. |
Baby & Toys | 7 Days, Replacement / refund (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Fashion | Customer Return Window and Conditions | Seller Policy |
Clothing , Apparel, Shoes, Eyewear, unbranded Jewelry, unbranded Watches | 7 days return and refund; No questions asked! Custom made items, women’s Intimate apparel and men’s innerwear labeled as non-returnable on their product detail pages can’t be returned. | iBucket.pk would require the Seller to take back the product within 30 days from shipped date. |
Precious Jewelry | Non-returnable. | Will remain non-returnable but only in special circumstances can be thought otherwise |
Branded Watches | Branded watches are not eligible for returns. For any issues, please contact the brand warranty center. | Will remain non-returnable but only in special circumstances can be thought otherwise |
Beauty & Health | Customer Return Window and Conditions | Seller Policy |
Beauty, Personal Care & Health (including all Liquid Items) | Non-returnable. | Non-returnable. Only failed deliveries are returned to sellers. |
Hair removal & Electronic Accessories | 7 Days, Replacement only (not eligible for return if the item is “No longer needed”). | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Other | Customer Return Window and Conditions | Seller Policy |
Groceries | Non-returnable. | Non-returnable. Only failed deliveries are returned to sellers. |
Office & Stationery Supplies | 7 Days, Replacement / refund (not eligible for return if the item is “No longer needed”) | If the product is found to be defective, incomplete or not as displayed on the product page, iBucket.pk would require the Seller to take back the original product within 30 days from shipped date and provide a replacement as soon as possible |
Books | Non-returnable. | Non-returnable. Only failed deliveries are returned to sellers. |
Car Parts & Accessories, Bike Parts & Accessories, Helmets & other Protective Gear, Vehicle Electronics | 7 days return and refund; No questions asked! | The Seller must always take back the product within 30 days from shipped date. |
Pet food supplies, harnesses, aquarium supplies, pet shampoos/ conditioners. | Non-returnable. | Non-returnable. Only failed deliveries are returned to sellers. |
Occupational Health & Safety Products | 7 days return and refund; No questions asked! | The Seller must always take back the product within 30 days from shipped date. |
No account yet?
Create an Account